2025 에덴장애인종합복지관 운영 및 사업 지침

[목 차] [복지관 운영지침] 1. 참여자 권리 및 참여 지침·································································································· 1 2. 참여자 학대금지 및 괴롭힘 방지를 위한 개입지침····················································· 16 3. 참여자 고충처리 운영지침································································································ 22 4. 고객 서비스 헌장과 서비스 이행 표준·········································································· 29 5. 직원 인권보장 및 고충처리 지침···················································································· 33 6. 직원개발 지침····················································································································· 47 7. 개인정보보호관리 지침······································································································ 56 8. 홈페이지 관리 및 운영지침······························································································ 66 9. 수퍼비전 지침····················································································································· 72 10. 시설 및 장비 대여 지침································································································· 77 11. 차량관리 지침··················································································································· 80 12. 안전·위생 및 시설관리 지침·························································································· 82 13. 식당운영 지침··················································································································· 88 [복지관 사업지침] 1. 사업 계획 및 평가지침······································································································ 91 2. 지원서비스 과정 및 운영지침·························································································· 94 3. 사례관리 지침··················································································································· 108 4. 기능향상지원사업 서비스과정 및 운영지침································································

2025 에덴장애인종합복지관 운영 및 사업 지침

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